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1.Your hoverboard is safe to play?

Chic Balancing electric scooters have the speed limit to 10mk/h, down the speed limit is safe, when the speed limit is reached, you would feel body is automatically lean up, this time not to force to accelerate.


2. How to help you solve the problem of difficult Or technology?

We will provide 24-hour technical sales. First of all, you can e-mail or by phone to our technicians diagnose what the problem is, small problems can be resolved without returning, motherboard can be removed, the majority of accessories are maintenance-free and maintenance.


3.how fast can the chic smart run,how long  is the battery charge times ?

Speed of 10km/h, the speed can be adjusted freely with their own bodies. 3-5hours after each charge can, filled with a battery can run for about 2-3 hours, about 30km.


4. Is it safe to buy from your website?

All Payments are done online through the 100% secured. Our website has created a secure transaction environment. The ordering system we used is the industry standard for encryption technology-to protect your private information registered on our site. The encryption system provides you with security and peace of mind when your browser and local network supports the use of encrypted data transmissions.


5.What is your privacy policy?

We take privacy very seriously at our company and have the following privacy policy in place: We only collect information that we require to process your order, such as your mailing address and credit card details. All information is kept completely confidential and private and will never be rented, sold or shared.


6.What are your payment methods?

It is easy to pay in our website,you can use the Paypal to pay. if you encounter problems during the payment,you can contact us by E-mail(seller@chicsmart.online), We will help you to solve the payment problems.


7.What countries do you sell?

Yes, We ship almost wordwide,we have us stock, PROMISE   FREE SHIPPING TO US.out of us ,need pay the shipping charge based on your shipping options


8.Where do your ship the goods from?

us customers shpping goods form us stock,euro customers shipping from netherland stock,others shipping from china.


9.When will my order ship and what are my shipping charges?

We will ship your order as soon as possible after we received payment from you. 


10.What payment methods are support?

We accept Payment Via Paypal, Bank Transfer, Western Union

Note:After the payment, plese tell us your first name, last name, amount, currency, country and MTCN if you transfer by Bank Transfer, Western Union, Moneygram .


11.Do I have to pay sales tax?

No matter what countries you live, you do not need to pay any tax, no hidden fees.


12.How long does shipping take?

Shipping usually takes 12-20 business days from your order is shipped. Before that, there are 1-3 days processing period.


13.Are your products of good quality?

The quality of our items is the best.They are absolutely worthy. 

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